Terms that apply to products, courses, retreats, in-person and online.
1. These terms
1These are the terms and conditions on which we supply products to you, whether these are goods, services, courses, retreats or online and digital content.
Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
Information about us and how to contact us
1 We are The Academy Of Modern Tantra a Limited Company in England and Wales.
2 You can contact us by telephoning our customer service team at +447494129575 or by writing to us at email@example.com
3 If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
4 When we use the words "writing" or "written" in these terms, this includes emails.
Our contract with you
5 Our acceptance of your order will take place when you click to accept and make any payment, at which point a contract will come into existence between you and us.
6 If we are unable to accept your order, we will inform you of this and will not charge you for the product, course or retreat. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified. In the case of a course or retreat if said course/retreat/service needs to be cancelled or moved or any other unforeseen circumstances.
7 We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order. In the case of a course or retreat, your name and date of the course will be the reference.
Our products, courses, retreats
8 The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.
9 Courses and retreat descriptions on the website may differ and be taught in a different order/schedule than is published. Content may be changed according to the needs of individuals and the teacher.
All written content descriptions are flexible, they may include some or all.
Providing the products | services | courses | retreats
10 The costs of delivery will be as displayed to you on our website.
11. If you do not pay us for the products, course or retreat when you are supposed to and you still do not make payment within 7 days of us reminding you that payment is due, we may suspend supply of the products, course or retreat until you have paid us the outstanding amounts. As well as suspending the products we can also charge you interest on your overdue payments .
Your rights to end the contract
12 Your rights when you end the contract will depend on what you have paid for.
13 If you have just changed your mind about the product, You may be able to get a refund if you are within the 14 day cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of any goods;
14 We have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 3 months.
15 For most products, services, courses and retreats purchased online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.
You do not have a right to change your mind in respect of:
16 Items made to your specifications, or which are clearly personalised;
17 Services, once these have been completed, or are underway even if the cancellation period is still running;
18 Products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;
19 Courses and Retreats unless within 14 days of purchasing.
20 Any products which become mixed inseparably with other items after their delivery.
21 If you have bought services, courses or a retreat you have 14 days from clicking accept on the terms and conditions. However, once we have completed the services you cannot change your mind, even if the period is still running and for example the course is still running. If you cancel after we have started the services, you must pay us for the services provided in full.
22 Your goods are for regular delivery over a set period, you have until 14 days after the day you receive the first delivery of the goods.
23 Even if we are not at fault and you do not have a right to change your mind, any purchase you make please consider this, your 14 days eligibility for a refund stands.
24 If you leave a course or retreat for whatever reason you are not eligible for a refund, even if it is within 14 days of purchase.
25 you are not eligible for a refund on the online course, as you are already in possession of the goods.
How to end the contract with us (including if you have changed your mind)
26 To end the contract with us, please let us know by doing one of the following:
27 Phone or email: Call customer services on +447494129575 or email us at firstname.lastname@example.org Please provide your name, home address, details of the order and, where available, your phone number and email address.
If you are exercising your right to change your mind:
28 We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
29 The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer delivery of a product within 3-5 days at one cost but you choose to have the product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.
30 We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then:
31 Products, goods, your refund will be made within 14 days from the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us. For information about how to return a product to us, see clause 9.2.
32 In all other cases, your refund will be made within 14 days of your telling us you have changed your mind
Our rights to end the contract
33 We may end the contract for a product at any time by writing to you if:
34 You do not make any payment to us when it is due and you still do not make payment within 7 days of us reminding you that payment is due;
35 You do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products;
36 You do not, within a reasonable time, allow us to deliver the products to you or collect them from us; or
37 If dialogue verbal or written takes place including false accusations, complaints, offensive behaviour or actions of this nature: that give us reason to believe you are not a suitable candidate; physically incapable or mentally incapable to go on any course or retreat and may pose a threat to others physical and mental wellbeing.
38 We reserve the right to refuse or terminate our contract with any person or persons attending any course or retreat due to any disputes including abuse, bullying, drug taking or violation of the AOMT. This includes all forms both verbally and physically to any staff member or other student, with no recourse and no refund.
If there is a problem with the product
39 If you have any questions or complaints about the product, please contact us. You can telephone our customer service team at +447494129575 or write to us at email@example.com
40 If you wish to exercise your legal rights to reject products you must either return them in person to where you bought them or post them back to us.
Price and payment
41 The price of the product will be the price set out in the Order or our acceptance of it. We take all reasonable care to ensure that the price of the product advised to you is correct.
42 It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product's correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product's correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mis-pricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you.
43 In the case of courses and retreats, we will take an initial non-refundable deposit payment.
44. In the case of courses and retreats we will take consecutive payments in subsequent weeks or months as drawn out in your welcome email. These payments will be taken automatically on the payment details provided.
45 When you must pay depends on what product you are buying: If this is for a course or retreat you must pay on the requested dates, if your payment is later than 7 days we may charge late fees.
46 For goods, you must pay for the products before we dispatch them.
47 For services, you must make an advance payment, deposit of the price of the services, course, retreat, before we start providing them. We will inform you the balance of the price of the services, course, retreat and debit the remaining balance weekly or monthly.
48 You must pay each payment date within 7 calendar days of said date, in the case of when a requested invoice system is issued.
49 The full remaining total balance must be cleared 14 days before the course or retreat commences.
50 If you do not make any payment to us by the due date we may charge interest to you on the overdue amount at the rate of 4% a year above the base lending rate of Natwest from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
51 If you think an invoice is wrong please contact us promptly to let us know.
. Our responsibility for loss or damage suffered by you
52 We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
How we may use your personal information
53 We may you use your photos or videos for advertising purpose.
Other important terms
54 We may transfer our rights and obligations under these terms to another organisation.
55 You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
56 This contract is between you and us. No other person shall have any rights to enforce any of its terms.
57 Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
58 You are fully responsible in all courses purchased from the AOMT for your mental and emotional wellbeing.
We accept no responsibility for any injuries, ailments, illnesses, reactions, psychological consequences, emotional reactions or trauma. You are fully responsible for yourself.
59 These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
Academy Of Modern Tantra and all variations of the company name are trademark protected.
All logos, information, content and documentation are copyright protected by AOMT and must not be used, sold for profit or gain.